Performance Improvement

Our HR consultancy services provide focused and managed solutions to support a wide range of business issues.

Appraisal system design and implementation

Effective performance appraisals and staff development are the key to motivation, staff retention, succession planning, business growth, and achievement of business goals. We will work with you to design and implement a customised process to suit your company’s needs and values and drive performance improvement.

Absence management - system design, implementation, and management

We provide expert services in designing, developing, and implementing practical and robust procedures and systems to help manage and minimise costly absence levels.

Performance management and capability issues

Performance management can lead to complicated situations within the workplace, with managers often shying away from dealing with problems to avoid conflict. We will work with you to offer outcomes-led solutions, assess employee performance, and identify capability issues to achieve an effective resolution.

Occupational health referrals

We can help you prepare referrals and identify key information required by specialists to aid effective employee support and adjustments.

Customer Feedback

We work with a wide range of business across the North East, to provide practical services and honest advice on employment law and people management issues. Here is what some of our clients have to say about working with us.

Always excellent service. Helen is very skilled and knows her stuff. She gives advice and guidance promptly and is always professional.

Jane Kingston, Advocacy Manager at Connected Voice

“Dormor Machine are a family run engineering business with limited resources for managing HR. Helen McDougall has been a great support to us over the years – we receive prompt responses, and her HR knowledge and experience is extensive. It is reassuring for us to know that we can call on Helen for assistance, whether it’s a small query or a wider organisational change. “

Helen Cameron-Clarke, Managing Director

“Helen has provided solid HR advice and guidance to me over the past 20 years. Sometimes I have just needed ad hoc HR advice and at other times Helen has responded to the challenge to help the organisation with bespoke HR advice or training. Helen is extremely knowledgeable but she also just comes with common sense and an understanding to guide employers through challenging circumstances. “

Tracey Stuchlik , Partner at Thornfield Medical Group

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